Q. How do I purchase a LightHouse Pop-up Studio in a Bag Professional version?
A: Go to your nearest dealer and purchase LightHouse Pop-up Studios that pair with the Be Anywhere app for location shooting at home or office.
Q. How do I become a member of the Be Anywhere Creator Network?
A. When we go live with the Be Anywhere app you can download the app and purchase the LightHouse Pop-up Studio from your nearest dealer.
Q. How does the Be Anywhere camera app work with the MediaBook store for video clips used as backgrounds?
A. Sign up for a MediaBook account at Mediabook.tv and make sure you use the same email account for your DropKey account. Also make sure you use your iCloud account on iOS and Google Play email account if you use Android.
Using the Be Anywhere camera app, users can shoot live chroma key with great lighting in the Pop-up Studios. Those users need location shots so we built an aggregated store for stock footage that will ultimately have millions of curated portrait and landscape green-screen backgrounds. Users can open the Mediabook.tv online store and purchase video clips of the locations they want to use, and they will sync to your camera roll across devices within seconds.
Q. Where are your units made?
A. We have three factories overseas with a fulfillment center in the US.
Q. Where are the items shipped from?
A. As of now units will be shipped from Chicago, IL.
Q. How do I talk to someone on your sales team about purchasing multiple units?
A. Email Sales@mediaBook.tv.
Q. How exactly are the different extra backdrop colors changed, do they use magnets or velcro?
A. Different colored skins are available on our store and are zippered in and out. Pop-up Studios come in green but you can order different colors from your distributor. Changing skins requires at least two people and is not quick and easy, but it’s an option that is quite valuable for photographers. Instructions will be given to you as an explainer video on our website.
Q. What happens if the airframe has/gets a puncture? Is there a preferred way of collapsing and folding it so that it doesn’t get damaged during storage?
A. Each unit comes with a simple patch kit. There is only one way to inflate the studios and it’s super easy. Check out the Tutorial video on our Youtube Channel here.
Q. How exactly can I use your app on my iPhone to give me a virtual background in zoom, or am I just using the zoom app to replace the background based on using your green screen?
A. We will be integrating with Zoom. Using the DropKey camera app will be super simple and intuitive. On ZoomApps, we are developing Green Screen Optimizer by DropKey and Video Backgrounds and Management by MediaBook.
Q. Do you have different power adapters so that the lights, inflator and control box work in different countries with different power standards and plug sockets?
A. We are shipping 110 A/C in phase one of our development. You can buy adapters for whatever country you are in.
Q. Are the lights controlled by the app or the controller box?
A. The lights are controlled by the DropKey camera app (and the user) using a proprietary communication system with a controller box that sits on the floor next to the Pop-up Studio.
Q. Where can we get replacement parts for the lights when they die?
A. The panel lights are LED and don’t burn out. They should last for the life of the studio. If they fail for any reason within the manufacturer’s warranty period, we will replace them. You can find replacement LED Panel lights in the DropKey Shop once we start shipping.
Q. How can I watch people using the DropKey App and the Pop-up Studio in a Bag ecosystem?
A. Please watch videos with instructions on our DropKey Youtube Channel: https://www.youtube.com/@dropkey.
Q. What is the output file type when I make a video with the Be Anywhere app
A. Apple iPhones allow you to determine what type of files to create. You can convert them using Quicktime or other converter.
Q. Can I use Android with the studio?
A. Yes.
Q. What are the dimensions of the studio in meters / feet?
A. The inflatable Pop-up Studio in a Bag Professional is 12′ Wide x 10′ High x 5′ Deep with stereo pro audio, including Cannon jacks, 1/4″ and micro inputs with two stereo headphone outputs. (3.658m Wide x 3.05m High x 1.524m Deep)
The inflatable Infinity Base is 9′ Wide x 7′-4″ High x 5′ Deep – can fit in any standard room with 8′ ceilings with a 6″ drop-down ceiling lamp. ( 2.73m Wide x 2.235m High x 1.524m Deep)
Q. What are the dimensions of the bag + system when stored?
A. Dimensions of the Classic storage bag stored will be around 36”L x 32”W x 16” H
Q. What is the weight of the bag + system when stored?
A. The weight of the Classic stored in the regular storage bag is about 50 lbs. The Professional is about 60 lbs. We are trying to reduce the weight for reduced shipping costs. (Estimates as we are trying to reduce materials and weight)
Q. The Be Anywhere App for Android does not seem to be available.
A. The Be Anywhere app is currently unavailable now but will be in the stores when we ship. The DropKey app has already been approved on iTunes and we are migrating to Android in the meantime.
Q. What does the Be Anywhere app do exactly?
A. It’s a camera app like Instagram or Snapchat that also performs Chroma key background replacement. You can take regular videos and use DropKey to also perform live chroma key when it finds a Pop-up Studio in your WI-FI. The controller box also acts as a router.
Q. Can you select an existing video or picture background replacement (either on online services or phone local library?)
A. Yes
Q. Does the Be Anywhere app perform automatic adjustment of lights – using AI to match lighting between background and subject, and perfect “imperfections” in the key in real time?
A. Yes
Q. What are the possible output size for the video from the app (is there some limitation) ?
A. Not disclosed but all Apple and Android formats – no limitations
Q. Is there a possibility of streaming directly from the App?
A. Yes, the Be Anywhere app is a live-streaming app. Just hit “go live” and you are streaming!
Q. Do I need additional lighting to use the Pop-up Studio?
A. No. We provide all the lighting you need with more than enough power to create the brightness of the NBC Anchor desk.
Q. Can you tell us what is the floor of the LightHouse studio made of i.e. fabric or plastic? Is the floor washable and replaceable should it become damaged?
A. The floor is the same fabric as the “skin” which is kind of like a spandex type of proprietary material, it’s washable and is an Add-on here on Kickstarter and will be available in our store as a replacement part.
Q. DropKey App: Can you show in practice the difference between classic and pro version?
A. The Be Anywhere app works no differently with either product. The app is fully explained in the Tutorial video found on our Youtube Channel: https://www.youtube.com/@mediabook.inc.
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